Account Deletion Request
1. Delete account inside the app
- Open VitoApp and sign in.
- Go to Account settings.
- Select Delete Account and confirm.
This removes your account and starts deletion of associated personal data.
2. Delete account without app access
If you cannot access the app, submit an account deletion request by email.
Send to support@vito-app.com with subject Account Deletion Request and include:
- Account email used in VitoApp
- Profile nickname (if available)
- Confirmation that you want permanent deletion
3. What data is deleted
- Account profile information and settings
- Pet profiles and related content
- Posts, stories, comments, likes, and uploaded media
- Connection graph data linked to your account
- Push token and app-specific account identifiers
4. What data may be retained
- Security and anti-abuse logs for up to 90 days
- Records required by law, dispute handling, or legal enforcement
- Aggregated or anonymized analytics that cannot identify you
5. Processing timeline
We process deletion requests as soon as possible. Most requests are completed within 7 business days, and no later than 30 days unless legal retention is required.
6. Contact
Email: support@vito-app.com